You could give it a crack. I think you can make a very good case that a high
quality (ie expensive) LCD monitor should last significantly longer than 3
years and should be covered at 4 years. So under the Consumer Guarantees Act
I'm confident they should repair it.
However your problem isn't whether a monitor should be expected to last 4
years (it should). Your problem is likely to be that from the sounds of it
you bought the monitor for a business? If so and it was paid for by a
business then Dell almost certainly have a clause excluding the sale from
coverage under the consumer guarantees act (which they are allowed to do).
In which case you haven't got much of a case, unless they advised you before
you bought it that it would last more than 4 years which would allow you to
have a go under the Fair Trading Act but I suspect that is unlikely.
Sorry to post on this mailing list. I don't subscribe to other group and
this mailing list I got lots of help for years.
Here is my problem.
I got a Dell 30inch lcd monitor which cost me around $2,200 four years ago.
I just want to read more code on it. :-) It suddenly droped the power while
writing the code this morning at 7am and can not be turned on. I make sure
it is not the broken cable etc. At the time I bought it, I got three years
advanced exchange warranty from dell.