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c : client-management@lists.apple.com 9 December 2005 • 3:01AM -0500

MS Word 2004 errors with networked homes under MOSXS v.10.4.3
by Ted Dively

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Greetings fellow listers! Last week I upgraded a customer to the  
following server and client configurations. Note that all users'  
homes are network-based.

Xserve G4
MOSXS v.10.4.3 w/all latest patches & Kerberized services installed  
on RAID 1+0 (four internal ATA drives)
DNS (for internal resolution on the VLAN)
AFP
NetBoot/NetInstall
Open Directory master (LDAPv3)

Workstations (400MHz AGP G4's to 1GHz eMacs)
MOSX v.10.4.3 w/all latest patches
bound statically to LDAPv3 via Directory Access
MS Office 2004 SP2 w/all latest patches (even though they don't use  
Entourage)

Other than the custom DNS configuration, the server is pretty  
vanilla. All the workstations have one local admin-level account, and  
all users' homes are located on the server. Everything is functioning  
very well, except for MS Office 2004 (surprise!). Here's a sample of  
the error messages users are getting from Word 2004:

"Word cannot complete the operation because too many files are open.  
(AutoRecovery save of 'filename.doc')"
"Saving the AutoRecovery file is postponed for 'filename.doc'."

One user wrote: "While editing a document, the pointer suddenly  
morphed into that little colorful and rotating disk indicating that  
the computer is doing something ... and stayed there for sooooooo  
long, that I had to force quit the program."

Has anyone else run across these sorts of problems, and if so, how  
did you solve them? I receive this list in digest mode, so would love  
direct replies to my message. TIA for your suggestions.

Ted Dively
--
Group D Communications
Technology Consulting -- IT, Databases, Software, Websites, Hosting
www.groupd.com
PH 415.701.8331
FX 415.701.8332
P.O. Box 170697
San Francisco, CA 94117-0697

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